Juan started working at the firm in June 2020. He is a Verification Specialist with great responsibility. His job is to review bills and ledgers, contact the providers to verify their payments, and account for the funds accurately. His role is critical for the settlement process because he disputes any problems related to the client’s bills and insurance payments.
Juan has been in customer care for over 7 years. This trained him to be a great communicator to his clients, providers, and insurance companies. He does not let problems stop his progress and is passionate in finding a solution. Juan diligently verifies his client’s account with a happy, talkative, and determined personality that his clients enjoy.